Installation and Activation

You must be 18 years or over to purchase any product or service through UKTV2GO.com

When purchasing television receiving equipment from us, it is the customers sole responsibility to ensure they have a suitable broadband internet connection active where they are located and intend to receive pictures.

Customers are strongly advised to contact a local professional broadband installer to get advice on the availability of broadband internet where they are located, prior to purchasing from us.

Internet products and services are guaranteed with the provision of a stable internet connection, with suitable speed and quality. These provisions are highlighted with requirements listed in each product or service specification.

All subscriptions become active once ordered.

You hereby agree to the terms herein by purchasing, activating or taking receipt of the products and services ordered.

These terms do not affect your statutory rights.

There is a 14 day cooling off period where subscriptions and/or physical products can be refunded upon receipt of the return of products undamaged in their original packaging. All refunds do not include shipping fees and may be subject to administration costs in exceptional circumstances where products returned are damaged due to insufficient packaging or shipping service.

Prices & Content

All prices shown are GBP (Pounds Sterling) and are subject to VAT where applicable.

Prices are subject to change without notice. Notice will be given when possible.

BSkyB or UKTV2GO.com may withdraw, change or add options, broadcasts or programming at any time.

Guarantees of any specific channel or programme cannot be given. The channels associated with various packages are subject to change in content and fees, usually on an annual basis. Notification of any price changes will be given through updates to the website.

Payments

UKTV2GO.com accepts payment via credit or debit card. We do not accept payment via BACS, cheque, cryptocurrency, cash or PayPal.

Purpose

UKTV2GO.com has established this website to enable the Customer to enquire, order or purchase services and/or equipment for use in conjunction with their own internet connection and internet connected hardware (where compatible)

Our products and services are permitted only for use outside of United Kingdom territories for individual use only. Our products and services are not intended for commercial purposes.

Indemnity

The Customer shall indemnify the Seller and/or its associates, employees, officers and directors against all claims, liability or damage arising out of breach of these Terms & Conditions and/or services and equipment supplied by the Seller.

Delivery

Delivery is initiated upon full payment. All deliveries are made via trackable UPS courier service or similar.

Security

Security is extremely important to us, and we take every reasonable effort to protect your personal information both online and offline.

We fully adhere to data protection laws and do not share your personal information with any third parties.

Any financial information requested when ordering services and/or equipment including credit/debit card details is encrypted using industry standard encryption software via our third pary payment processing company.

We do not store or log any credit or debit card information on our servers at any time.

Liability

To the extent permitted by law, all products and equipment we provide for sale are provided by us on an “as is” basis and we make no representations or warranties of any kind to the accuracy, completeness, satisfactory quality or suitability for any purpose of the information or any of the products and equipment contained on our website.

Warranties

All equipment supplied by UKTV2GO.com carries the standard manufacturers warranty. Any equipment found to be faulty will be returned to the manufacturer and a replacement will be shipped to you as soon as possible.

Legal Notice

If any exclusion, disclaimer or other provision contained in these Terms & Conditions is held to be invalid for any reason by a court of competent jurisdiction and the Seller becomes liable thereby for loss or damage that may lawfully be limited, such liability whether in contract, tort (including negligence) or otherwise, will not exceed the total charges paid by the Purchaser in the 12 months preceding such liability arising.

All matters are governed by UK law. We recommend all customers have a valid UK television licence if they intend to view any content broadcast or owned by the BBC. UKTV2GO.com is not responsible for monitoring you use or verifying if you have a suitable television licence.

UKTV2GO.com has no affiliation or connection to BSkyB, it’s partners or subsidiaries in any way. We are an independent reseller of products to customers wishing to receive UK-based entertainment to overseas territories.

Access to such content is solely the responsibility of the customer and you choose to do so at your own risk.

Shipping Policy

All orders are despatched within 2 working days from the time of order, subject to stock availability.

Shipments are confirmed via email, including any relevant tracking reference number (where applicable).

Equipment orders are shipped via Standard UPS with the cost based on the number of units purchased. We ship to all areas of Western Europe and can offer Standard, Express and a next day delivery service.

Express and Next Day services and deliveries outside of Western Europe may be subject to additional charges.